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We like the good comments, but we would also like to know where you think we can improve.
Some of homemover survey's clients have been kind enough to tell us what they think of the service, information and the reports that we provide.
Thank you very much for your help with the survey. I got very detailed feedback yesterday and am now going to proceed with my sale with a lot more knowledge. I really appreciate such good customer service at what is a very stressful time!
Once again impressed with your customer focussed approach.
I have now spoke with John and received a superb verbal report for [**** property address ****].
John was of great help and very clear about all the areas he looked into and any issues that were present or could pose a problem in the future. I was very impressed with his candid explanations of the items for concern.
I shall look forward to receiving the full written report for me to discuss some of the items with the vendor.
I just wanted to say thanks to you and your colleagues for the professional service you provided us with. We will certainly recommend you to our family and friends .
To comment I was extremely impressed by the level of service we received from you and also from the surveyor who inspected the property, who gave over an hour of his time to go through the report with me. I will definitely be recommending you to friends and family in future and will use your services again when required.
Spoke to one of the team shortly after the inspection, who gave a verbal report and told us what to expect. This was explained in layman’s terms, informative and very helpful to get some instantaneous, and comprehensive, feedback, in advance of the main report.
Thanks a lot for the work you have done for us on [**** property address ****], we'll definitely be recommending you in the future.
Thanks VERY much for the speed you have turned this [Diagnostic Report] around. I'll definitely recommend you again.
This is just a quick note to say thanks so much for the survey and for doing it so quickly.
The report is just what we needed as it's easy to understand and also points us in the right direction with the work that needs to be done on the property. Once again, your time and knowledge has been much appreciated and we look forward to speaking to you again in the future.
I have been very pleased with the way that all the work has been carried out. It has been a pleasure to have had such professional, reliable and responsible workmen. It has been very reassuring having you overseeing every stage of the work. Thank you.
Great service. Always quick to respond to queries. Completed the report very quickly as requested.
Thanks for your help not only with the purchase of my new house but arranging the necessary work required to sell my current property.
Dear Ian and John
We just wanted to say thank you for all your help with [**** property address ****] you provided a really fabulous service that we would not hesitate to recommend.
Great service! Thank you.
Rather than having to wade through pages and pages of a report, not understanding what the majority of it means, being able to talk to your surveyor about highlighted problems and possible solutions is invaluable this gives your service the edge over other surveyors. I have used your services twice now and will definitely use again and have also recommended to others.
Thanks so much for your prompt attention & friendly service
thanks again for your services, we will definitely recommend your company
Hi Homemover, Just wanted to say a big thank you for all your help and support. You really put my needs first and talked through the best course of action on what reports were required. Although I decided to withdraw from my purchase, it was your advice and expertise that enabled me to make an informed decision. Once I find another property, I will be contacting you again and of course, recommending you to anybody I hear who is buying a house! Thank you once again
I obtained two reports from you in the end, and was very pleased with both. I was very pleased with the personal level of your service and with the accessibility of your surveyors. Many thanks.
I can't thank homemovers enough. They were brilliant and provided me with the information I required quickly and in an easy to understand report. They replied to all my e-mails and phone calls and were a very friendly and helpful company. I would recommend them. They also went the extra mile to help me in my situation and gave me an honest and frankful guide to my options regarding the property market at the moment and gave me their opinion to what it may hold in the future. Ian in particular was very helpful and understood my needs. Thank you very much. You should all be very proud of the service you offer and the good value for money.
We found Mr Clarke very helpful in arranging all parts of the work contracted for and obliging in every way.
Office staff and surveyor very helpful and knowledgeable. Quotes provided verbally, but not on the survey. However when I requested them, they were send on a separate email. Verbal valuation also given at extra cost.
Very helpful staff.